---
title: "Do you need support?"
url: "https://help.dectris.cloud/en/article/do-you-need-support"
language: "en"
last_updated: "2026-07-15T08:51:26.973Z"
---

# Do you need support?

We are here to help!

## If you experience any issues with DECTRIS D.LAB, [**ask for support here**](https://wkf.ms/45nYLTl?helpcenter). 

The information you provide will be immediately forwarded to our support team, who will get back to you as soon as possible.

### **How can I send feedback or report bugs?**

We appreciate your feedback, it helps us improve!

-   **Via the web application:** Click the **"?"** button and select **"Feedback"** from the bottom toolbar. You can include screenshots or screen recordings to help us better understand your suggestions or any issues.
-   **Via email:** Feel free to reach out at [**feedback@dectris.cloud**](mailto:feedback@dectris.cloud) to share your thoughts.